Support

Career Owl: AI Career Companion

Need help? We're here for you. Reach out using any of the methods below and we'll get back to you as soon as possible.

Contact Us

📧 Email Support

For general inquiries, bug reports, or feature requests:
henrytirla@icloud.com

⏱ Response Time

We aim to respond to all support requests within 24–48 hours.

Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription at any time through your iPhone's Settings → Apple ID → Subscriptions → Career Owl. Your access will continue until the end of your current billing period.

How do I restore my purchase?

If you've reinstalled the app or switched devices, open the app's paywall and tap "Restore Purchases." Your subscription will be restored automatically.

How do I delete my account?

To delete your account and all associated data, go to Profile → Delete Account in the app. Alternatively, contact us at henrytirla@icloud.com with the subject line "Account Deletion Request." We will process your request within 7 business days.

Is my CV data safe?

Yes. Your CV content is stored securely with encryption at rest. We never sell your data to third parties. See our Privacy Policy for full details.